Gemstone Bundle - Pack of 5 - Medium - Beginner or Advanced (select option)

Frequently Asked Questions

My tracking says delivered, but I did not receive my order?

Makers Minerals ships all orders with a tracking, including to locations outside of the United States. Our customers can follow their order using the tracking number that we always provide or through the Etsy app. Please contact your postal provider if you did not receive your package, especially if your tracking says "delivered". If you reside in the United States, we are happy to help you locate your package by calling your local USPS and getting GPS coordinates for your package and/or submitting a claim stating that your package might have been misplaced or stolen. Makers Minerals is not responsible for packages that were marked as "Delivered" by your postal provider.

What is the difference between mineral chips and crushed minerals?

Mineral chips are usually tumbled to slightly tumbled pieces that can range in size and shape. Most shops buy mineral chips from a wholesaler (usually China) and then resell them on ETSY or elsewhere. They are rarely curated or tumbled by the actual seller.

Crushed minerals are very different! They are not mass produced or offered at wholesale. Usually, the seller (myself) hand picks the material to be crushed; therefore, they can control the quality of the end-product. I hand pick each piece that is crushed and I have invested a lot of time and labor, along with very robust equipment to produce a unique product. This process allows me to offer consistency throughout my shop since I am the one making my product.