1-2 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 0 hours of purchase
But please contact me if you have any problems with your order.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Makers Minerals ships all orders with a tracking, including to locations outside of the United States. Our customers can follow their order using the tracking number that we always provide or through the Etsy app. Please contact your postal provider if you did not receive your package, especially if your tracking says "delivered". If you reside in the United States, we are happy to help you locate your package by calling your local USPS and getting GPS coordinates for your package and/or submitting a claim stating that your package might have been misplaced or stolen. Makers Minerals is not responsible for packages that were marked as "Delivered" by your postal provider.
Mineral chips are usually tumbled to slightly tumbled pieces that can range in size and shape. Most shops buy mineral chips from a wholesaler (usually China) and then resell them on ETSY or elsewhere. They are rarely curated or tumbled by the actual seller.
Crushed minerals are very different! They are not mass produced or offered at wholesale. Usually, the seller (myself) hand picks the material to be crushed; therefore, they can control the quality of the end-product. I hand pick each piece that is crushed and I have invested a lot of time and labor, along with very robust equipment to produce a unique product. This process allows me to offer consistency throughout my shop since I am the one making my product.